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Heights Jewelers Return Policy
At Heights Jewelers, we believe every piece of jewelry should inspire confidence and joy. Our goal is to ensure your complete satisfaction and peace of mind with every purchase.
Each of our creations is crafted with exceptional care and meticulous attention to detail. Should you wish to return an item, we are pleased to offer a 100 day return window from the date of delivery.
Return Guidelines
Returns are accepted for any reason within 100 days.
A 10% restocking fee will apply to all returned items.
Clients are responsible for return shipping costs.
Personalized Creations
Because personalized and custom-designed pieces are made exclusively for you, they cannot be returned or exchanged, except in cases of manufacturing defects, damages, or errors in personalization.
At Heights Jewelers, our commitment is to ensure that every piece reflects the highest standards of artistry, quality, and care.
For assistance with a return or to speak with a member of our Client Care Team, please contact us - we would be delighted to assist you personally.
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Crafted with Integrity Since 1938.
Every Heights Jewelers piece begins with ethically mined and conflict-free materials. We partner only with trusted suppliers who share our values of sustainability, fairness, and transparency, so you can wear your jewelry with pride.
Designed & Manufactured in our New Jersey Factory
Each piece is designed and handcrafted in our New Jersey factory by skilled artisans who blend timeless techniques with modern precision. From raw material to finished masterpiece, every detail reflects American craftsmanship and care.
Every Order Inspected, Polished, and Packaged By Hand
As a family-run business, we treat every customer like one of our own. Our commitment goes beyond beautiful jewelry, it’s about trust, connection, and creating amazing pieces that celebrate life’s most meaningful moments.
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