Warranty
At Heights Jewelers, we stand behind the quality of every piece we create. Our master jewelers oversee every step of the process from design to final finishing to ensure the highest standards of craftsmanship.
Our Promise
We proudly offer a Free One-Year Replacement Guarantee.
If your product shows any defects in materials or workmanship within one year of purchase, we will replace it at no cost, including free return shipping.
How to Request a Replacement
To initiate your replacement, please contact us using one of the following methods:
📧 Email: customerservice@heightsjewelers.com
📞 Phone: (551) 314-6220
When requesting a replacement, please include a copy of your packing slip or purchase order number, along with the product.
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Crafted with Integrity Since 1938.
Every Heights Jewelers piece begins with ethically mined and conflict-free materials. We partner only with trusted suppliers who share our values of sustainability, fairness, and transparency, so you can wear your jewelry with pride.
Designed & Manufactured in our New Jersey Factory
Each piece is designed and handcrafted in our New Jersey factory by skilled artisans who blend timeless techniques with modern precision. From raw material to finished masterpiece, every detail reflects American craftsmanship and care.
Every Order Inspected, Polished, and Packaged By Hand
As a family-run business, we treat every customer like one of our own. Our commitment goes beyond beautiful jewelry, it’s about trust, connection, and creating amazing pieces that celebrate life’s most meaningful moments.
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